Shipping and Delivery
Shipping and Delivery Policy
Effective Date: 20 April 2025
Website: 3dprinterresin.in
Company Name: Protobay LLP
Thank you for choosing 3d Printer Resin. Please read our Shipping and Delivery Policy carefully to understand how and when your orders will be delivered.
1. Delivery Timeline
We aim to deliver your orders in a timely and efficient manner. Our standard delivery timelines are as follows:
Domestic (India): Orders will be delivered within 7 business days from the date of dispatch.
International (Overseas): Orders will be delivered within 20 to 25 business days from the date of dispatch.
These timelines may vary slightly depending on your location and the nature of the product or service.
2. Shipping Partners
We work with reliable third-party delivery partners to ensure safe and timely delivery. However, please note:
Delivery timelines are estimates and may be affected by factors beyond our control, including but not limited to weather conditions, strikes, logistics delays, or customs clearance (for international orders).
In case of any unexpected delays, we will keep you informed through email or phone.
3. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
For international shipments, any customs duties or import taxes applicable in the destination country will be borne by the customer.
4. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and a link to track your order in real time.
5. Incorrect or Incomplete Address
Please ensure that the shipping address provided is complete and accurate. We are not responsible for:
Orders delayed or returned due to incorrect or incomplete shipping addresses.
Additional charges incurred for reshipping in such cases.
6. Order Cancellation and Refunds
If you wish to cancel your order or request a refund, please refer to our Cancellation and Refund Policy. Shipping charges (if already incurred) may not be refundable.
7. Customer Support
For questions or updates regarding your order status, please contact us at:
Email: info@3dprinterresin.in
Phone: +91 93240 64056
Address: Plot No B-13, Aver Plaza, New Link Road Opp City Mall, Andheri West, Mumbai, 400053.
